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The request failed with HTTP status 401: Unauthorized.
After an install, when running the utility, you may the utility to hang on even a clean install.
If you open the log file, you will see an error block that starts with:
ERROR 2015-03-23 02:04:18,296 - Failed to get users
System.Net.WebException: The request failed with HTTP status 401: Unauthorized.
The problem is with the WSP Enterprise Site Authentication settings.
In the IIS go to: Sites --> WebsitePanel Enterprise Server --> ISAPI Filters--> make sure you only see the following filters:
In the ISAPI Filteres, you should only see the following ASP.NET_xxxx lines.
If you see IISProtect or any other ISAPI filter in the WebsitePanel Enterprise Server. simply highlight it and delete it.
After an install, when running the utility, you may the utility to hang on even a clean install.
If you open the log file, you will see an error block that starts with:
ERROR 2015-03-23 02:04:18,296 - Failed to get users
System.Net.WebException: The request failed with HTTP status 401: Unauthorized.
The problem is with the WSP Enterprise Site Authentication settings.
In the IIS go to: Sites --> WebsitePanel Enterprise Server --> ISAPI Filters--> make sure you only see the following filters:
In the ISAPI Filteres, you should only see the following ASP.NET_xxxx lines.
If you see IISProtect or any other ISAPI filter in the WebsitePanel Enterprise Server. simply highlight it and delete it.