Installer Error

[Mickey]

Rollback: RollbackCreateDatabase
MSI (s) (74:A4) [14:24:55:850]: Executing op: ActionStart(Name=RollbackCreateDatabase,,)
MSI (s) (74:A4) [14:24:55:850]: Executing op: CustomActionRollback(Action=RollbackCreateDatabase ,ActionType=25857,Source=BinaryData,Target=******* ***,CustomActionData=**********)
MSI (s) (74:6C) [14:24:55:850]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI67EC.tmp, Entrypoint: DropDatabase
DropDatabase: Error 0x80040e37: failed to drop to database: 'WBRMBackupScheduler', error: Cannot drop the database 'WBRMBackupScheduler', because it does not exist or you do not have permission.

Tried latest build on Windows Server 2012.

[Mickey]

Looking back, I see the exact point in the stack trace where it happened:

MSI (s) (74:60) [14:24:55:476]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI6664.tmp, Entrypoint: UpdateScedSvcConfigFile
SFXCA: Extracting custom action to temporary directory: C:\Windows\Installer\MSI6664.tmp-\
SFXCA: Binding to CLR version v4.0.30319
Calling custom action WebsitePanel.WspInstallerCustomActions!WebsitePane l.WspInstallerCustomActions.UpdateConfigCa.UpdateS cedSvcConfigFile
Exception thrown by custom action:
Object arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeIn ternal(Object obj, Object parameters, Object arguments)
at System.Reflection.RuntimeMethodInfo.Invoke(Object obj, BindingFlags invokeAttr, Binder binder, Object parameters, CultureInfo culture)
at Microsoft.Deployment.WindowsInstaller.CustomAction Proxy.InvokeCustomAction(Int32 sessionHandle, String entryPoint, IntPtr remotingDelegatePtr)
nHost.CreateRemoteObjectOn32BitPlatform(String server, String username, String domain, String password)
at System.Web.Configuration.RemoteWebConfigurationHos t.CreateRemoteObject(String server, String username, String domain, String password)
at System.Web.Configuration.RemoteWebConfigurationHos t.InitForConfiguration(String& locationSubPath, String& configPath, String& locationConfigPath, IInternalConfigRoot root, Object hostInitConfigurationParams)
at System.Configuration.Configuration..ctor(String locationSubPath, Type typeConfigHost, Object hostInitConfigurationParams)
at System.Configuration.Internal.InternalConfigConfig urationFactory.System.Configuration.Internal.IInte rnalConfigConfigurationFactory.Create(Type typeConfigHost, Object hostInitConfigurationParams)
at System.Web.Configuration.WebConfigurationHost.Open Configuration(WebLevel webLevel, ConfigurationFileMap fileMap, VirtualPath path, String site, String locationSubPath, String server, String userName, String password, IntPtr tokenHandle)
at System.Web.Configuration.WebConfigurationManager.O penWebConfiguration(String path, String site, String locationSubPath, String server, String userName, String password)
at WebsitePanel.WspInstallerCustomActions.UpdateConfi gCa.Encrypt(String inputText, String serverName, String username, String pwd, String key, String appPool)
at WebsitePanel.WspInstallerCustomActions.UpdateConfi gCa.UpdateScedSvcConfigFile(Session xiSession)
--- End of inner exception stack trace ---
at System.RuntimeMethodHandle.InvokeMethod(Object target,CustomAction UpdateScedSvcConfigFile returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
Action ended 14:24:55: InstallFinalize. Return value 3.
MSI (s) (74:A4) [14:24:55:694]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (74:A4) [14:24:55:694]: User policy value 'DisableRollback' is 0
MSI (s) (74:A4) [14:24:55:694]: Machine policy value 'DisableRollback' is 0
MSI (s) (74:A4) [14:24:55:694]: Executing op: Header(Signature=1397708873,Version=500,Timestamp= 1214018330,LangId=1033,Platform=589824,ScriptType= 2,ScriptMajorVersion=21,ScriptMinorVersion=4,Scrip tAttributes=0)
MSI (s) (74:A4) [14:24:55:694]: Executing op: DialogInfo(Type=0,Argument=1033)
MSI (s) (74:A4) [14:24:55:694]: Executing op: DialogInfo(Type=1,Argument=WBRM - A WebsitePanel Backup, Restore and Migrate Utility 7.4.64 - RC17)
MSI (s) (74:A4) [14:24:55:694]: Executing op: RollbackInfo(,RollbackAction=Rollback,RollbackDesc ription=Rolling back action:,RollbackTemplate=[1],CleanupAction=RollbackCleanup,CleanupDescription= Removing backup files,CleanupTemplate=File: [1])
Action 14:24:55: Rollback. Rolling back action:

[WBRM Tech Support]

I'm not sure why you got this error.

Did you review our posts:

http://forum.wbrm.net/forum/technica...-wbrm-software
http://forum.wbrm.net/forum/technica...ases-in-step-2


Just in case any of them triggered this issue.

I've just tested RC18 on a 2012R2 and it installed clean with no issues.