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The request failed with HTTP status 400: Bad Request.

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  • The request failed with HTTP status 400: Bad Request.

    You are trying to download the license and get the following error msg:

    Click image for larger version

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    WBRM - A WebsitePanel Backup, Restore and Migrate Utility v7.4.64-RC34
    GetServices failed: The request failed with HTTP status 400: Bad Request.

    If you review the Logs, you will also see the following errors:

    INFO 2016-05-20 13:19:08,344 - ES Server Port: 9002
    INFO 2016-05-20 13:19:08,344 - ES Server IP found:
    INFO 2016-05-20 13:19:08,344 -
    INFO 2016-05-20 13:19:08,437 - No license found
    ERROR 2016-05-20 13:19:11,981 - Failed to get paged users
    System.Net.WebException: The request failed with HTTP status 400: Bad Request.
    at System.Web.Services.Protocols.SoapHttpClientProtoc ol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)


    The problem is related to the WSP setup and the WBRM License+setup.

    If you are using the WSP installer, click on the Enterprise Server -->> Settings --> then on the second menu, you have the IP to use for the Enterprise Server.

    The default for a standalone server is
    However, you can change that to the public IP or any IP.

    That will work for you fine with WSP.

    Now, the WBRM needs to talk to the Enterprise Server to access it's API calls.


    WBRM Standard, Professional and Enterprise type licenses are all defaulting to and even if you try to type a different value, it will be ignored and the WBRM setup
    will be using the

    That's where the Error is showing up.
    The WBRM is trying to access, whereas you have set the WSP Enterprise to a different IP and of course they can't see each other.

    You need to either change the IP in WSP to or obtain (or upgrade) your WBRM license to distributed and then you can modify and change the value of the
    WSP Enterprise in the WBRM.