Announcement

Collapse
No announcement yet.

The request failed with HTTP status 401: Unauthorized.

Collapse
This topic is closed.
X
This is a sticky topic.
X
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • The request failed with HTTP status 401: Unauthorized.

    After an install, when running the utility, you may the utility to hang on even a clean install.
    If you open the log file, you will see an error block that starts with:

    ERROR 2015-03-23 02:04:18,296 - Failed to get users
    System.Net.WebException: The request failed with HTTP status 401: Unauthorized.

    The problem is with the WSP Enterprise Site Authentication settings.

    In the IIS go to: Sites --> WebsitePanel Enterprise Server --> Authentication --> Windows Authentication --> set to 'Disable' .

    See images below (May be viewable only when logged in as a user of the forum):
    Click image for larger version

Name:	Error-401-WSPEnterpriseServer-Authentication-1.png
Views:	1
Size:	118.5 KB
ID:	28



    Then, on the next menu:
    Click image for larger version

Name:	Error-401-WSPEnterpriseServer-Authentication-2.png
Views:	1
Size:	111.9 KB
ID:	29







    And change to Disabled

    That will fix that error.
Working...
X